Responsible Gaming

Our Commitment to Responsible Gaming

At Vivo Architects, we are committed to promoting responsible gaming practices. We operate under the understanding that online pokies and casino games should be enjoyed purely as entertainment, never as a means to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use any gambling services. Online pokies are strictly prohibited for minors in Australia. If you are under 18, please do not proceed. We encourage parents and guardians to use parental controls and monitoring software to protect young people from accessing gambling platforms.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Gambling to escape problems, stress, anxiety, or depression
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Experiencing mood swings, irritability, or anxiety when unable to gamble
• Failed attempts to reduce or stop gambling
• Jeopardising relationships or career due to gambling habits
• Feeling a constant urge to gamble with increasing amounts to achieve the same excitement

Self-Help Tools

Most reputable online gambling operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a set period
• Reality Checks: Receive automatic reminders during your gaming session about how long you have been playing and how much you have spent
• Time-Out/Cool-Off Period: Take a break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Exclude yourself from accessing gambling services for an extended period, ranging from months to years

These tools are most effective when used proactively, before problems develop.

Support and Help Services

If you are struggling with gambling, help is available. You are not alone. The following organisations provide confidential, free support across Australia and internationally:

Australia-Based Support

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Provides free, confidential online counselling and support services specifically for people in Australia experiencing gambling problems.
• Gambler's Help
  Phone: 1800 858 858 (free call from anywhere in Australia)
  Email and online chat available through Gambling Help Online.
  Confidential counselling and referrals to treatment services.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support for those in distress, including gambling-related stress.

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support and self-help tools for problem gamblers in the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  UK national self-exclusion service allowing you to exclude yourself from all online gambling operators.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Resources and support for responsible gambling in Canada.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700
  Free, confidential support for problem gamblers in the US.
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  Website: www.bzga.de
  German health authority providing information and support on problem gambling.

Take Action Today

If you or someone you know is experiencing problems with gambling, please reach out for help today. Seeking support is a sign of strength, not weakness. The services listed above are confidential, free, and staffed by professionals trained to assist you.

Remember: gambling should only ever be a form of entertainment. If it is causing you distress, financial hardship, or affecting your relationships and wellbeing, it is time to seek help.

Need immediate support? Contact Gambling Help Online or call 1800 858 858 (Australia) today.